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Physical / Shipped Products:
Shopping24bd.com accept returns or replacement 24 hours after receiving back the products. You may want to return or replace the products, if you –
Received a damaged products
Received a defective products
Get wrong products
Return Process:
Fill out the Product return form under menu Customer Service > Return
Please send back through Courier to Shopping24bd.com logistics address with concerned product and essential papers. Return the product unused and in the same condition as you received it, with the original packaging, tags and invoice once we receive the product.
Once we receive the products, after verify the product, we will provide a replacement or refund your payment if replacement is not possible.
Shopping24bd.com will refund 100% of product value by Crossed Cheque.
Shopping24bd.com will not bear the return Courier cost.
Warning:
Used products or products not returned in the same condition as you received.
This does not include electronic products or any other product which is rendered non-saleable once the manufacturer packaging is opened.
Digital Products:
There is no return policy for any Digital Products. Once you make the payment, you will get the download link to get the products.
If you found any error or corrupted files after download, you may download again from the download menu.